As well as helping with these tasks, our Care Assistants listen and offer support and companionship. That is why we match our fully trained and complaint Care Assistants with our customers based on their personality and care needs.
Person-centred care is at the heart of everything we do. We encourage every individual to identify what is important to them and what they would like to achieve. Every individual is different and so a care plan is unique to each customer.
Before CRG Homecare starts to provide your care, our Care Supervisors will visit you to complete a Care Needs Assessment. Our Care Supervisor will get to know you and understand what help you require so we can put together a personalised care plan.
Dependent on your requirements, CRG Homecare can provide daily or weekly care visits tailored to your needs and may alter as your needs change. The lengths of the care visits vary dependent on what tasks need completing during each care visit.
If you receive care from a relative or friend, we can provide respite care. This enables your carer to take a break whilst you receive care from one of our Care Assistants. We offer a sit in service, so our Care Assistant can stay with you for a few hours or if your carer is away on holiday, our Care Assistants are on hand to provide short stay care.
"The individuals I care for love being in their own home. One of my service users loves gardening so I can take her into her garden to water the plants. It’s lovely to see they’re able to continue doing the things they love."Sharon, Care Assistant
"Being a care worker means an awful lot to me. It gives you the chance to make a difference to your service users every day."Sylvia, Care Assistant
"The Power of Care to me is being able to provide care to a service user in the comfort of their own home."Marilina, Care Assistant
"I settled the very first night I got here, and I have loved it ever since. I honestly believe that if I didn’t live here and have the care I receive, I wouldn’t be here today. My carers are wonderful. They aren’t carers, they are family."Rosa, Service User
"My carers are queens. It can be very lonely living on your own, but the carers are fun and they are company through the day. People don’t realise that you just need company, someone to talk to or somebody to listen to."Sally, Service User
"My carers give me an incentive to carry on with life. They make a massive difference and I can have a laugh with them. I look forward to their visits."Deno, Service User
"Kevin is always there for me and has saved my life. Kevin found me on the floor in my flat. He acted very quickly and without him, I wouldn’t be here now. I’m so proud of Kevin for doing that and I am thankful for what he does for me."Terry, Service User
"I am thankful for my carers, they are all lovely. I look forward to them coming. They pulled me through when I came home after having a stroke. They have make a massive difference in my life."Renee, Service User
"The Power of Care to me is knowing that we make a difference. There’re a lot of people who need support in different ways, so they can live in their homes which is so satisfying and important."Jennifer Donaldson, Mobilisation Project Lead
We offer personalised packages of support to help individuals with varying levels of needs. Some individuals may need help socialising or integrating within their community, whilst others may not be able to communicate verbally.
Some individuals may have a mild learning disability so may only need support with employment or managing money. Individuals with a severe or profound learning disability may need full time support including managing their medication and providing personal care.
Through our expertise and detailed support plans, we aim to work collaboratively with other health & social care professionals so the individuals we support can set their own goals.